We are hiring! Assistant Manager at Powerscourt Garden Pavilion

ASSISTANT MANAGER - POWERSCOURT GARDEN PAVILION Salary: Will depend on experience Status: Full-time position Equal Opportunities Employer The Role: We are currently recruiting for a full time garden centre assistant manager. The position requires you to be sales driven, self-motivated, ambitious, and commercially creative. You must also have a keen eye, paying attention to detail and style. The Person: The ideal candidate must be a qualified horticulturalist with at least 5 years’ experience working in a busy garden centre environment. The candidate should be customer service focused, have an outgoing personality with a passion for both plants and people. To apply, please e mail a cover letter and C.V. to brian.berry@powerscourt.net Assist the Manager in the following duties Finance

• Attaining all financial targets, in particular sales, gross margin, shrinkage, stock turn, staff costs, other operating costs, customer numbers, average customer spend and operating profit.

People

• Motivate, manage and lead the staff team.
• Create and develop a staff structure.
• Ensure budgeted employment costs for the centre are met.
• Carry out staff recruitment.
• Be responsible for the appointment and induction of staff.
• Ensure that the holiday procedure is adopted and adhered to.
• Ensure accurate recording of staff's weekly hours.
• Ensure pay, time off in lieu and other work changes are recorded accurately.
• Assess the training needs of your team and provide hands-on effective training on an on-going basis with all staff.
• Ensure the Centre is adequately staffed on a daily basis through the setting up of a comprehensive staff roster programme.
• Ensure all the staff present themselves in a professional manner and with the correct uniform.
• Ensure that weekly and daily work planning schedules are created and actioned.
• Ensure staff are continually assessed on their performance of their daily duties and provide on going feedback.
• Be responsible for efficient and effective communication within the business.
• Ensure all staff are answering and using the telephone system to a high standard.
• Ensure feedback is received from the staff.
• Communicate with the Manager of the Garden Pavilion on a regular, formal basis.

Daily Site Operation

• Ensure the centre is open and ready for sales at the start of each day.
• Achieve a sharp, neat, professional shop floor image with the aim of pursuing high standards of cleanliness and house-keeping at all times.
• Be responsible for the security of the site and to resolve any security problems immediately.
• Be responsible for the Health and Safety management of the site.
• Ensure at all times that stock on the shop floor is clean and presentable.
• Ensure all live material in the retail area is maintained in top quality condition.
• Take action on any stock that does not meet the above requirement.

Product

• Provide input into the overall buying strategy.
• Be involved in product selection if needed.
• Be responsible for overseeing all day-to-day ordering.
• Ensure that all bought promotions are carried out as intended.
• Keep abreast of trends and styles.
• Ensure that product prices are in line with budgeted gross margin figures.
• Be responsible for ensuring that maximum margins are achieved at all times.
• Ensure that product prices are changed when price increases come through from suppliers.
• Ensure that all deliveries are booked in and checked off against delivery notes.
• Ensure that all stock is entered onto the EPOS system.
• Ensure that the EPOS system is used to understand sales, create promotion plans, monitor slow moving and low margin products lines.
• Ensure that all invoices received are checked against delivery notes.
• Be responsible for ensuring that all credit note requests are carried out, resulting in credit received.

Merchandising, display and layout

• Ensure that all stock is displayed in a neat and tidy fashion.
• Ensure that all promotional display areas are fully stocked and signed at all times.
• Keep abreast of style and trends and to implement these into display and merchandising.
• Be responsible for the overall layout of the retail areas.
• Ensure that customer flow route is maintained around the retail area.
• Ensure that the layout does not pose a health and safety hazard to customers or staff..

Marketing

• Provide input into marketing strategies.
• Liaise with the Marketing Manager with regard to advertising and promotion programmes and PR.
• Provide marketing collateral and social media/website content to the Marketing Manager.
• Ensure that the website is kept up to date.
• Ensure that social media channels are used regularly.
• Organise promotional activities such as talks and kids workshops.
• Ensure the team understand the needs and lifestyle of the target market.

Health and Safety

• Ensure that a health and safety policy is adopted and adhered to.
• Ensure that all health and safety checks are carried out and records maintained.

Maintenance

• Ensure that regular maintenance of the building is undertaken.
• Carry out regular checks of the building and fixtures and take action to maintain standards.